Our refund policy for online food orders is as follows:

1. Cancellation before preparation: If you cancel your order before it has been prepared, we will issue a full refund to your original payment method.

2. Cancellation after preparation: If you cancel your order after it has been prepared, we may not be able to issue a full refund. We will evaluate each case on an individual basis and determine the appropriate refund amount.

3. Quality issues: If you receive your order and it is not up to our quality standards, please contact us immediately. We may offer a refund or replacement depending on the circumstances.

4. Delivery issues: If your order is not delivered within the estimated delivery time or is delivered to the wrong address, please contact us immediately. We may offer a refund or replacement depending on the circumstances.

5. Payment issues: If there is an issue with your payment, such as a double charge or unauthorized charge, please contact us immediately. We will investigate the issue and issue a refund if necessary.

Please note that refunds may take several business days to process and appear on your account. If you have any questions or concerns about our refund policy, please contact us.